Tech support for your home
Most home tech problems come down to one machine that stopped behaving or one new device that needs to be set up right. That is exactly what we do. Tell us what is going on and we will sort it out, often the same day, either remotely or with a visit to your home anywhere in Lee County.
What we help with
- Slow or frozen computers, cleanups, and tune-ups
- Virus, malware, and popup removal
- Software and app troubleshooting
- Wi-Fi, internet, and home network fixes
- Printers, scanners, and other devices that will not connect
- Email setup and account problems
- New PC or laptop setup, including moving your files and photos over
- Data backup, transfer, and recovery from drives that are not physically damaged
- Memory, SSD, and other hardware upgrades
How it works
Diagnosing the problem over the phone or remotely is free. If we can fix it that way, many jobs are handled without anyone coming out. When a visit makes more sense, on-site diagnostics are a flat $45 that we waive if you book the repair on the same visit. You will always know the price before we start.
Home pricing
To book any of these, just get in touch.
Remote / phone diagnostic
If I can identify the problem remotely, it costs you nothing
Free
On-site diagnostic
Waived if you book the repair on the same visit
$45
Remote: OS tutorial / basic setup
$30
Remote: Software troubleshooting
$60
Remote: Virus / malware removal
$100
Remote: Network / Wi-Fi troubleshooting
$80
Remote: Data backup / transfer (≤100GB)
$80
Remote: Email setup / troubleshooting
$60
In-person: New PC/laptop setup (no data)
$100
In-person: New PC/laptop setup (with data transfer)
$150
In-person: Virus removal + tune-up
$120
In-person: Hardware install (RAM/SSD/etc., no parts)
$70
Data recovery (logical, non-physical)
$150 to $250
On-site visit / house call
Residential rate
$75/hr, 1-hr minimum
I'm located in Fort Myers, FL. Jobs requiring more than an hour of drive time will be billed hourly for travel.
Monthly plans with ongoing monitoring
If you would rather not think about it, these keep your devices covered all the time, not just when something breaks. Get in touch and we will set it up together.
Home Basic
$20/mo
Phone and remote triage whenever you need it, 1 free remote session per month, priority scheduling
Get startedWe start with a short call and a written scope.
Home Plus
$35/mo
Everything in Home Basic, plus a monthly proactive tune-up, antivirus monitoring, and 20% off in-person visits
Get startedWe start with a short call and a written scope.
Running a business instead? See managed IT and business pricing.